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Where are my files

Hello. This is all new to me. I have uploaded a pst file to convert to a csv file. Screen says that the file has been converted although “spinning wheel” is still spinning. Am I expecting it to be quick? Where can I find the converted file?

Thanks for your help and stay safe.


Are you evaluating our free web application our open-source web application? Also, could you please share the sample PST file?

Hi. It’s the one at Is there a difference between the two?

I have tried to upload the pst file but get “Sorry, the file you are trying to upload is not authorized (authorized extensions: jpg, jpeg, png, gif, zip, pdf).”


Please compress the PST file to ZIP and then upload. Otherwise, you could upload it to some cloud storage (e.g. Google Drive) and share link here.

Yes, our open-source web application is basically a demonstration of our stand-alone document conversion API. You can develop your own document conversion application using our back-end API.
P.S. The free web app you are using is basically developed using same API.

Here is the zip (13.6 KB)


This issue is reproduced at our end. Hence, we’ve logged it in our internal issue tracking system with ID CONVERSIONAPP-256. You’ll be notified in case of any update.