We can't open your file right now. Please try uploading it again. If it still doesn't work, please contac

GroupDocs.Viewer App Product Family
1

I have a file I can print, and it’s ok, it is in pcl, it is an very old file from 1999, but your viewer says “We can’t open your file right now. Please try uploading it again. If it still doesn’t work, please contac”…

Kind regards
soren

2

@Ingemand

Could you please share the problematic/source file? We’ll then look into this issue.

3

Hi Atir
If you print the file, you will see the same CSC logo twice, and it’s not an error, but an error in the programming…

I had to rename the file ext. otherwise I could not share.

Regards
printfil.docx (28.7 KB)

Soren

4

@Ingemand
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): VIEWERAPP-2151
5

I have a file I can not remove the password and its showing every time this please help me, “We can’t open your file right now. Please try uploading it again. If it still doesn’t work, please contac”…

Kind regards
Vikash singh
[/quote]

6

@VikashsinghTLS

Could you please share the app link that you are using to remove the password and do you remember the password?