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Viewer issue - unable to get layers from current document type. 2021-09-09t05:53:53.219z by sh9eskandari


Originated From: https://api.groupdocs.app/viewer/v1/viewer/loadDocumentDescription
User URL: https://products.groupdocs.app/viewer/view?file=b85f3210-8e11-4bbe-b409-93d8d3e9eeb1/ch.dwg
Exception: Unable to get layers from current document type.

sh9eskandari-b85f3210-8e11-4bbe-b409-93d8d3e9eeb1.zip (12.7 KB)

We are investigating this issue with ticket ID VIEWERAPP-776.

Hi @sh9eskandari

This file is not valid (filled with zeros), so it can’t be rendered.

Thank you for your report.