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Viewer issue - failed to load tiff. actual file format is: jpeg. please change file extension and try one more time. 2022-01-20t08:13:30.791z by mKutareva

5215c38b-13dc-4a4c-9d7e-fc1f51918403/скан 2020.tif

User URL: https://products.groupdocs.app/ru/viewer/view?file=5215c38b-13dc-4a4c-9d7e-fc1f51918403/%D1%81%D0%BA%D0%B0%D0%BD%202020.tif
Exception: Failed to load TIFF. Actual file format is: JPEG. Please change file extension and try one more time.

mKutareva-5215c38b-13dc-4a4c-9d7e-fc1f51918403.zip (576 KB)

This issue is under investigation with ticket ID VIEWERAPP-1461.


The file is a valid JPEG, so you need to change the extension to jpg to render it.

Thank you for your report.