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URGENT | EML To PDF Conversion Affected | PAID Subscription

Hi,

We are using groupdoc cloud conversion engine to convert our files to PDF, since today afternood 12-NOV-20 12:37:31 PM EST, all our conversion are failing with group docs.

Below is the Log from Groupdocs

groupdocsP /prod/private/cases/3/17/48/47/files/original/EmailMessage_ID_3174847_original.eml pdf 0 false /prod/private/cases/3/17/48/47/files/converted/EmailMessage_ID_3174847_eml.pdf 0 oracle.fabric.common.FabricInvocationException: java.lang.RuntimeException: Media type not present in the request headers Media type not present in the request headers null 0

Our applications are currently affected, we are paid customer.

Thanks
Dinesh

This topic has been moved to the related forum: https://forum.groupdocs.cloud/t/urgent-eml-to-pdf-conversion-affected-paid-subscription/1255