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Replace Text not working

Replace text tool is not working on Docx files.

When I try to use the tool on Docx file I get an error message.

Error
Something went wrong
Value cannot be null. (Parameter ‘value’)

I had this problem on version 19.4, so I updated it to 19.7, as the bug is still in this version I’m updating my application to the newer version 21.7, but in the meantime, I made a test on the live demo application and I saw the bug is still happening.

Link of my test in Live Demo:

@john.mcqueide

This issue is under investigation with ticket ID ANNOTATIONAPP-84. You’ll be notified as there’s any update.