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Online Annotator - Free online document annotation

Good morning,
this is continuation of We are using for document annotation. Is it correct? We uploaded the output file [Annotated sample.pdf] you sent and saw no comments. Untitled.png (113.9 KB)

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Yes, when the resultant file is uploaded back to the online app, it shows annotation but doesn’t show comments. However, comments are visible in the resultant file if opened using any PDF reader.
We are investigating this scenario, your investigation ticket ID is ANNOTATIONAPP-28. We’ll notify you in case of any update.