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Metadata app not working properly

My PDF comparison also not working properly. Not showing the addition and deletion elements clearly in the result file.

After I upload a PDF file to remove metadata, everything freezes


Could you please share the problematic file(s)? We’d appreciate if you show more details on both of your issues (comparison and removing metadata).

Снимок экрана 2023-03-03 в 09.42.24.png (105.4 KB)
balance_statement.pdf (593.8 KB)
The download freezes and doesn’t work, before everything worked very well. It has not been working for 4 days.

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): METADATAAPP-116

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.