Free Support Forum - groupdocs.app

GDPR and Doc upload limit

Hi, I had a quick look over the T&Cs but I can’t seem to find this info. In terms of GDPR, if I upload .ppt files onto the Splitter app, are they being saved on your servers, and if so, for how long? I would like to know if there is any sensitive data in the files I upload, how do you handle them?

Also, I can’t find what’s the number of documents limit for using this app for free.

Many thanks!

@dianaursu

All these files are deleted from the server automatically after 24 hours.

There is document uploading size limitation. However, you can use free app for any desired number of documents. However, let us know in case of any issue.

Hi Atir_Tahir! That’s brilliant, thanks for getting back to me!
Can I ask for my general knowledge also what’s the document size limit?

@dianaursu

We are looking into this scenario, your investigation ticket ID is VIEWERAPP-254. You will be notified in case of any update.