Delete my File

Good evening! I download file to your service more than 24 hours ago, but link to this file is availble now yet! How can i delete my file from your server?

@GetFile99

We are investigating this scenario. Your investigation ticket ID is VIEWERAPP-2084.

@GetFile99

Please share the folder ID and we’ll remove your files. The folder ID is a GUID e.g. 7253c0db-994b-446f-bb43-1ce1709e1f9d .

I have the same problem. It’s been 24 hours and the file is still publicly available. I kindly ask you to defame and delete the file.

@Mr133

I’m sorry for the delayed response. Files are automatically removed from our servers after 24 hours. It looks like this is your browser cache.

May you please confirm that the file is removed or share it’s ID?