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Cannot view or annotate PDF file

Tried to view the PDF on Groupdocs annotation online but the pdf is not opening on the website either.

what is the problem?
SRL-22_23-267.pdf (167.6 KB)

This Topic is created by Atir_Tahir using Email to Topic tool.


We are investigating this issue. Your investigation ticket ID is ANNOTATIONAPP-144.

hello team,

any update on the above bug?


I am afraid but the ticket is still in process.