Cannot convert vsd and vsdx documents to pdf

GroupDocs.Total App Product Family
1

Steps to reproduce:

  1. Upload vsd or vsdx document to GroupDocs Conversion demo
  2. Select expected type pdf and convert

Expected result:
Documents converted successfully

Actual result:
Endless spinner and exception in thrown in console

Here you can find file examples:
https://drive.google.com/drive/folders/1DwDXGUrcQwL_TzGsNTTglpRXksStcaxv?usp=sharing

2

@YuliaF

We are investigating the issue. Your investigation ID is CONVERSIONAPP-419 .
Thanks.

3

The issue has been resolved.
Best regards.

4

@yevgen-nykytenko

I still cannot convert vsd file to pdf on groupDocs demo
image.png (45.2 KB)

5

@YuliaF

Please share the problematic file. We can successfully convert the files (you shared earlier) to PDF.

6

A post was split to a new topic: VCF to CSV conversion

7

It still reproduces with the first file in this folder https://drive.google.com/drive/folders/1DwDXGUrcQwL_TzGsNTTglpRXksStcaxv?usp=sharing

I cannot attach .vsd file to the message.

8

sample.zip (28.5 KB)
Hi @Atir_Tahir, please find the file attached.

9

@YuliaF @dborisovich

We are further investigating this issue. Your investigation ticket ID is CONVERSIONAPP-443.