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401 Unauthorized reoccurring

Hi, Im using the groupdocs-conversion-cloud, version 21.12.
I have random and reoccurring incidents of getting “401 Unauthorized” on files that were previously fine, and with the same credentials for groupdocs.
those incident can last a few hours, and then back to normal…
is this a known issue?

This topic has been moved to the related forum: https://forum.groupdocs.cloud/t/401-unauthorized-reoccurring/2061